Train delayed
Train Details
Complaint Details
Complaint Text
Train delayed
Complaint Description
I am extremely disappointed with the service provided during my journey. I started my journey on 23 September at around 7:00 PM. At that time, the train was already approximately 2 hours late. After departure, the train was stopped at several locations where there was no scheduled stoppage, and as a result, the delay has now increased to nearly 7 hours. At present, only around half of my journey has been completed, and I am concerned that the delay will increase even further by the time the train reaches Hyderabad. I have important work to attend in Hyderabad, and I can manage a delay of around 4 hours, but a delay of 7 hours or more is causing serious problems for me. I also checked the previous running history of this train and found that it frequently runs late and does not reach the destination on time. Many passengers are facing similar difficulties because of these delays. I paid the full fare for this journey with the expectation that the railway service would transport me to my destination within a reasonable and scheduled time. Due to the excessive delay, I am facing significant inconvenience and have suffered a financial loss of approximately ₹20,000 because of missed work and related arrangements. I request the concerned authorities to please look into this issue seriously and take appropriate action to prevent such excessive delays in the future. I also request you to consider my situation and provide an appropriate refund or compensation for the financial loss and inconvenience caused to me. I am extremely disappointed with this experience and hope that my complaint will be addressed promptly.
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