Rajdhani delay caused missed connection and ₹5,000 extra travel cost. Request compensation.
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Complaint Details
Complaint Text
Rajdhani delay caused missed connection and ₹5,000 extra travel cost. Request compensation.
Complaint Description
I wish to lodge a formal complaint regarding the substantial financial loss I suffered due to the delayed arrival of Rajdhani Express (Train No. 12301). My journey details are as follows: PNR No.: 6308288364 Train No.: 12301 – Rajdhani Express Journey: Gaya to New Delhi Scheduled Arrival Date: 20th October 2026 Scheduled Arrival Time at New Delhi: 10:05 AM Actual Arrival Time at New Delhi: 11:13 AM Due to the delay of 68 minutes, I missed my connecting train, Paschim Express (Train No. 12925, PNR No. 8833190960), scheduled to depart from New Delhi at 11:05 AM to Chandigarh. Consequently, I had no option but to arrange a cab to reach Chandigarh, incurring an additional expense of approximately ₹5,000 (₹4,320 towards cab fare plus toll charges). This unexpected expense caused me a significant financial burden. Passengers plan their onward journeys based on the scheduled timings of trains, particularly premium services like Rajdhani Express. Such delays can disrupt carefully planned travel arrangements and result in substantial financial losses while getting a confirmed ticked during such rush time already caused a lot financial burden. In view of the above, I request Indian Railways to investigate this matter and provide appropriate compensation of ₹5,000 towards the additional expenses incurred due to the delay of Rajdhani Express. Copies of all relevant train tickets, along with the fare details and supporting documents for the additional travel expenses, are attached for your reference and verification. I look forward to your prompt response and a fair resolution of my grievance.
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