Complain against the vendor staffmplai
Train Details
Complaint Details
Complaint Text
Complain against the vendor staffmplai
Complaint Description
Dear Sir/Madam, I am writing to lodge a serious complaint regarding an incident that occurred today, 24 August 2026, in Train No. 19165, M2 Coach. A vendor named Soyab, who was working in the coach for changing the seat/berth covers, behaved aggressively and abusively with me. He used extremely offensive mother/sister-related abusive language and physically assaulted/manhandled me. This is a serious passenger safety issue. I request the Railway authorities to immediately investigate the matter and take strict action against the concerned vendor. Kindly check the CCTV footage and identify the vendor/staff involved. As the RailMadad website is currently not working, I am submitting this complaint through email. Please register this complaint and provide me with a complaint/reference number and inform me about the action taken. Incident Details: - Train No.: 19165 - Coach: M2 - Vendor Name: Soyab - Incident: Abusive language and physical assault - Date: 24 August 2026 - Passenger Name: Abhishek - Mobile: 9453512578 - Alternate Mobile: 8652518145 Please treat this matter as URGENT and take immediate action to ensure passenger safety. Regards, Abhishek
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