Posted By: Prashantha

I recently booked train tickets for my wife and my child. While booking, I selected a window preference for my child and "No Preference" for my wife. However, despite multiple seats being available, their seats have been allocated separately. I request you to adjust their seat allocation so that they can sit together, considering that a child is traveling and requires parental supervision. Additionally, I urge the technical development team to review and improve the seat allotment logic. When a group of passengers is traveling together—especially with a child—the system should prioritize seating them together by considering age and available seat distribution. This is a fundamental expectation and should be handled with maximum effort to ensure a comfortable journey for families. PNR Number: 4734309916 I appreciate your prompt attention to this matter and look forward to a resolution.

Description:

Child seat not allocated together with parent on ticket booking request to modify and allocate it together