Posted By: Satya Narayan pattanaik

Subject: Immediate Action Required: Chronic and Unacceptable Delays of Train No. 08011 (Bhanjpur–Puri Special) — Request for Track Record To The Divisional Railway Manager, Indian Railways Cc: The General Manager, Indian Railways Respected Sir/Madam, I am compelled to formally register a serious complaint regarding the persistent and grossly unacceptable delays of Train No. 08011 – Bhanjpur–Puri Special Fare Special. This train, scheduled to depart from Bhanjpur (VZR) at 11:10 PM and arrive at Puri (PURI) by 5:50 AM, has been delayed by more than one hour on every single occasion it has operated recently. Such consistent tardiness is not merely inconvenient — it is an outright failure of Indian Railways to uphold its fundamental commitment to passengers. The chronic delays have caused passengers, including myself, to miss crucial appointments, lose wages, and suffer needless hardship. This unacceptable state of affairs reflects severe operational inefficiency and a blatant disregard for passenger welfare. In addition to demanding a thorough investigation and immediate corrective actions, I hereby request access to the official track record for the last 30 journeys of Train No. 08011, including detailed delay timings and explanations for each instance. Transparency in this matter is essential to restore passenger confidence. Failure to address these issues promptly and transparently will compel me to escalate this matter to higher government authorities and consumer rights organizations. Passengers deserve a punctual, reliable service, and I expect Indian Railways to act accordingly. Kindly acknowledge receipt of this complaint and provide a formal response including the requested track record and proposed remedial measures. Yours faithfully, Satya Narayan pattanaik 8422066724

Description:

Train No 08011 Bhanjpur Puri Special Fare Special This train delays every single departure from starting source strict action and investigation needed to solve