Bad organization

Very bad organization

Evidence 1
Complaint ID: CMP–1020

Train Details

Train Number: 17044 Train Name: AKP SC EXP
Tuni
Secunderabad
Ticket Price: ₹1345 Coach/Class: 2A

Complaint Details

Complaint Filed By: Vinod Kumar Palyala Complaint Date:
Complaint Type: Bad organization

Complaint Text

Very bad organization

Complaint Description

I had booked a ticket for this train, which was initially on the waiting list and has now been allotted RAC status (A2, 23). However, I noticed that the same train is showing current availability for new bookings, even though existing passengers who booked earlier have not received confirmed berths. I request Indian Railways to kindly clarify why current availability is being provided to new passengers while previously waitlisted passengers are still being allotted RAC status. Kindly review the allocation process and, if possible, allot a confirmed berth to passengers who have been waiting since the original booking. I have suffered whole night with no berth even paid full amount. Thank you for looking into this matter.

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