Complaint regarding poor cleanliness and leaking in washroom
Train Details
Complaint Details
Complaint Text
Complaint regarding poor cleanliness and leaking in washroom
Complaint Description
Complaint regarding poor cleanliness and leaking washrooms in Train No. 12534 Subject: Urgent complaint regarding extremely poor cleanliness and leaking washrooms in Train No. 12534 Pushpak Superfast Express Respected Sir, I am writing to bring to your attention the very poor condition of cleanliness and sanitation in Train No. 12534 – Pushpak Superfast Express, on which I am travelling on 24 September 2026, from Kalyan (KYN) to Nashik (NK). My journey details are as follows: PNR: 8834719946 Train: 12534 Pushpak Superfast Express Date: 24 September 2026 Departure: 09:15 AM From: Kalyan (KYN) To: Nashik (NK) Class: Sleeper (SL) Passenger 1: S3, Berth 48 Passenger 2: S3, Berth 52 During the journey, I observed that the coach and washrooms are extremely dirty and unhygienic. The washrooms are also leaking, creating an unpleasant and potentially unsafe environment for passengers. I have taken photographs showing the actual condition of the coach and washrooms and am attaching them with this complaint for your reference. I respectfully request the Railway authorities to: Immediately inspect the condition of this coach and washrooms. Arrange proper cleaning and sanitation. Repair the leaking washrooms and any related defects. Take appropriate action against the responsible maintenance agency/staff, if negligence is found. Ensure regular inspection and cleaning so that passengers receive basic hygienic facilities. Passengers pay for their tickets with the expectation of a clean, safe and hygienic journey. I therefore request that this matter be treated seriously and that necessary action be taken at the earliest. Thank you for your attention and prompt action. Yours faithfully, [Your Name] PNR: 8834719946 Mobile: [Your Mobile Number] You can also lodge this complaint directly through the official RailMadad system, where you can enter the PNR/train details and upload the photographs. Indian Railways currently provides RailMadad and helpline 139 for passenger grievances. � Rail Madad +1 Official RailMadad – Train Complaint� Tip: Attach all the photos from your WhatsApp complaint with the RailMadad submission. This will make the complaint more clearly documented.
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