Unable to board train as platform changed at last minute and no proper information given

Unable to board train due to last minute change of platform at Borivali, platform 8 scheduled , train arrived on...

Rajul G Doctor

Nov 22, 2025

Complaint ID: CMP–262

Train Details

Train Number: 22989 Train Name: bdts mahuva express

Borivali

Savarkundla

Ticket Price: ₹1543 Coach/Class: 3 Ac

Complaint Details

Complaint Filed By: Rajul G Doctor Complaint Date: 22/11/2025

Complaint Type: Unable to board train as platform changed at last minute and no proper information given

Complaint Text

Unable to board train due to last minute change of platform at Borivali, platform 8 scheduled , train arrived on platform 6.Request for refund plus compensation as I have booked a flight to attend a wedding

Complaint Description

Booked 3ac ticket from Borivali to Savarkundla by train no 22989Bandra Mahuva exp PNR no 8440857610 in tatkal quota as regular waitlisted ticket was not confirm